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phaedra1106uk
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Not getting Paypal shortcode login texts

Had this most of Sunday, Paypal send authentication code to mobile, nothing arrives.  Eventually several hours later several all turned up together.

Worked OK after that and all Monday & Tuesday.  Same thing happened this morning, still not received any texts from Paypal. All other texts from banks, family etc. are fine, it's just those from Paypal using the shortcode texts.

Spoke to Paypal and Virgin several times, both say it's each other.

Last attempt via Paypal was to change the number on my account to my son's Virgin mobile, they sent a test text and it came through in 5 seconds, no problem logging in at all

Have reset my phone, Sim in/out etc. made no difference at all.

Tried phoning Virgin back and got cut off twice.

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phaedra1106uk
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Re: Not getting Paypal shortcode login texts

So, having swapped to my sons number things are working fine.

This morning on my phone I got all the SMS codes Paypal sent yesterday one after the other (same as Sunday evening)

These have been delayed between 18 and 24hrs since Paypal sent them to me.

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