I am not able to receive any SMS on my Samsung A50 mobile. I can make calls and send messages though.
It is very frustrating, I can't receive short codes to sign up to Websites like Facebook or even apps like WhatsApp and Instagram. They all send codes to the mobile that I never receive. Also when I buy something online, I cannot receive the OTP that the bank sends for security.
I tried a sim from EE on my mobile and SMS worked fine sending and receiving.
Virgin sent me a new sim. It did the same thing (not receiving Samsung still)
I sent the mobile to Samsung to check. They said everything is fine with it.
I tried the sim on my new mobile Samsung A12. The problem stays the same.
To make this issue more weird, I put the sim in my very old mobile Samsung Galaxy Ace 2012, the sim totally worked, sending and receiving messages!!!!!
Virgin is going to send me a new SIM but I don't think this will solve any thing.