I have recently switched to virgin media on a sim only contract. Since the change to VM, I am having difficulty receiving text messages from Portugal. This is an issue as the texts are verification texts for my bank transactions. I have contacted the bank in Portugal and they say everything is ok their end.
This has only started to happen since the switch to VM.
I can send myself texts ok. I have restarted my phone and selected the network manually and nothing is coming through.
Thank you for reaching out to us in our community and welcome, I am sorry you aren't able to receive SMS messages from abroad, so I can help further I will send you an invite into a private chat, please click on the purple envelope