For about a month my Original Nokia 3310 has been playing up, i was only able to make 30 second calls at most & then got cut off.
I did notice that the phone network on the screen had changed from EE to Vodafone when this problem started. So i believe that is when i must have been switched over to the vodafone network.
I had a Purple pay monthly Virgin Sim in my nokia 3310 when this started happening.
I contacted virgin, they said there was something wrong with the Purple sim, & sent me a new 5G sim that does not work in my Original Nokia 3310.
So i have now gone from being able to make only about 30 second calls before being cut off, to not being able to use the phone atall.
Is there a 2G sim available that you could send me, so that i am able to use my phone again as it was working fine untill this started happening, or do i need to change provider to use my old (2G) phone.
I have no signal for my original 3310 2G, Vodafone doesn’t even show on the screen anymore.
This Nokia is the original 2G which can’t connect to the internet.
I was told that this 5G sim they sent me will not work with this old phone.
My problem started when my network was changed from EE to Vodafone when I was using a purple virgin sim. I mentioned I was only able to make very short calls & still send texts, they sent me a 5G sim as they said there was a fault with the purple sim & now I can’t even get a signal.
I thought my old phone would work fine with the new Sim.
Does this mean that everyone that has an old 2G handset now can’t use a Virgin mobile sim, because that’s what it looks like.
Thanks for coming back to us in our community and welcome back, sorry top hear you are still having problems with your new sim and your Nokia 3310, I wasn't able to locate a Mobile account with the details we have for you, so I can help further I will send you a invite into a private chat, please click on the purple envelope to accept?
Thanks for coming back to us, as our network has changed and the Sim card did need switching I am sorry the plan which worked currently isn't something we now support so may be the reason this no longer works.
We are sorry for any inconvenience caused with this.