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No wifi connection from mobile

Virgin media gave me another sim and channels in a new deal, now I cannot connect to my house wifi. 

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Re: No wifi connection from mobile

Hi there @tinamac01 

 

Welcome to the community and thank you for your post. Apologies for the delay in response, we have been very busy and doing all we can to get to each customer ASAP. 

 

Sorry to hear that you had some issues when upgrading. Is your service now working as it should? 

 

Let me know and we'll go from there 🙂 

 

Thanks, 

 

 

Hollie - Forum Team


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