No voice mail in Spain

[DEREK1808]

Wasted 2 days with no success 

Some pins 10 digits long some 4 all rejected pointless conversations blaming phone.  Every time what date how much bank payments brainless bot. And the stupid pin voice 3 failed attempt locked out when only trued 1.and a 4 digit one read back with extra number i didn't put in And took all morning to actually get connected to an Internet provider endless bit tosh or 45 minute on hold truelt rubbish treatment  ring 222 message not allowed on this number and another number also not allowed  a rubbish start to holiday .STILL  not connected wadtungvno more of holiday with pointless bot and top tapping helpers !!

[Paulina_Z]

Hi @DEREK1808,

Welcome to our Community Forums! Thank you for your first post and I'm very sorry to hear that you've had some issues with your Mobile Voicemail service while you're been abroad!

We do advise that all customers take a look at our Using Virgin Mobile Abroad page before travelling as this can help you set up your device before you leave the country.

You can also take a look at the Roaming Costs in Spain page to ensure that you're aware of any potential charged while you're away.

In order to have your Voicemail PIN reset, I'll need to send you a Private Message to confirm a few details. Please keep an eye out for a purple envelope at the top right of your Forum page. I'll be in touch soon.

Thank you.

[Paulina_Z]

Hi @DEREK1808,

Thank you for coming back to me via Private Messages. I'm glad to hear that you've been able to have your Voicemail PIN reset.

Let us know if there's anything else we can do to help going forward.

Thank you! 🙂