No tracking

[Dcooper]

I ordered my new phone on Saturday morning and it says it will be delivered today(Monday) but when I try tracking my parcel it says the tracking ID is invalid, and nothing has been delivered 

[Steven_L · Accepted solution]

Hey Dcooper,

Welcome to the community and thanks for taking the time to post here on the forums.
I’m sorry to hear of the issues that you’re having with your online mobile order. 

I would be happy to take a further look into this for you but first I would need to confirm a few details via private message, please look out for my message and we can get started.
Kind Regards,
Steven_L

[Steven_L]

You're very welcome Dcooper and I hope that the issues can be resolved and you get your new handset very soon.

Kind Regards,

Steven_L