I have the same problem but it appears it's the SIM card broke. I can't get in contact with virgin so I'm screwed.
Hi @Dannyboi1 thanks for posting and welcome to our community.
I am sorry to hear you're unable to get a signal. Can I ask if this is impacting you in your home only or wherever you travel in your locality?
Hi @beatjumper I can see you've direct messaged a colleague. I will arrange for another colleague to pick that up.