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Leannecoyne
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No signal in Spain

I am in Spain and my

mobile says no service for 2 days when I had service I called dor

one hour and was hung up on I need help. I have reset everything for network settings cleaned since reset phone fully and nothing works! Can someone please help?

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Martin_N
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Re: No signal in Spain

Hi Leannecoyne,

 

Thank you for your post and welcome to the community. 

 

I'm very sorry to hear about the issue you're having with your service aboard. 

 

I am unable to locate your account but do wish to help you with this. 

 

What I will do is private message you so we can look into this further. 

 

^Martin

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enlli
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Re: No signal in Spain

Is it an iPhone by any chance

You can try this. No Guarantee, but sometimes works with iPhones.

Settings -> mobile data -> SIM Applications (near bottom) -> tap "Roaming"  -> tap "Select Mode"

I found "automatic" is selected by default.

Tap manual -> then choose International 

You may have to restart the phone

On return set it back to National 

 

I'm a Very Insightful Person, I'm here to share knowledge, I don't work for Virgin Media. Learn more

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