Menu
Reply
ShugriAbdow
  • 2
  • 0
  • 0
Joining in
258 Views
Message 1 of 4
Flag for a moderator

No service

Hi, I got my replacement sim yesterday and did the instructions on how to activate the sim but still says that there is no service.

0 Kudos
Reply
John_GS
  • 13.04K
  • 667
  • 1.22K
Forum Team
Forum Team
208 Views
Message 2 of 4
Flag for a moderator

Re: No service

Hi ShugriAbdow

 

Thanks for posting and welcome to the community.

 

My apologies about the SIM issue. Has it started working since posting? 

 

If not, are you able to try the SIM in another phone?

 

Kind regards,

John_GS
Forum Team


Need a helpful hand to show you how to make a payment? Check out our guide - How to pay my Virgin Media bill

0 Kudos
Reply
ShugriAbdow
  • 2
  • 0
  • 0
Joining in
203 Views
Message 3 of 4
Flag for a moderator

Re: No service

Hi John_GS

The SIM card is still not working as of now. I’ve tried the sim in another phone but it still hasn’t activated.

0 Kudos
Reply
Ayisha_B
  • 3.33K
  • 124
  • 304
Forum Team
Forum Team
181 Views
Message 4 of 4
Flag for a moderator

Re: No service

Hi @ShugriAbdow,

 

Thanks for coming back to us. 

 

I will pop you a PM now so we can take a closer look into this for you. 

Ayisha_B
Forum Team



New around here? To find out more about the Community check out our Getting Started guide


0 Kudos
Reply