Hey @Mark36ph,
Welcome to the community and thanks for taking the time to post on our forums.
I'm really sorry to hear that you're having issues with your phone service this morning.
I'm eager to get this looked into further for you but I haven't been able to locate your account via your community profile, I will need to send over a private message, so that I can pass account security and look into this further for you.
Regards,
Steven_L