Hi ZackMinton,
Thank you for your post and welcome to the community.
I'm very sorry to hear about the issue you're having with your Mobile signal.
I have been able to locate your account and do wish to assist with this.
Can you confirm if the signal issue is happening in multiple locations?
Can you confirm the make and model of the handset you're using?
Can you confirm if you got the handset from ourselves?
^Martin