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paulchambers061
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Message 11 of 24
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Re: No service in Cyprus

Probably best to wait for someone from vm support to check their side. 

Possible with more than one of you having problems that there's a local issue. You can rule out mast issues if you are both in different areas. Also, check if it works on other places. 

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dpearce1968
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Message 12 of 24
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Re: No service in Cyprus

Thank you Paul 

no one from Virgin helping so far and canโ€™t phone obviously 

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Bev_Lee
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Message 13 of 24
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Re: No service in Cyprus

thank you but having the same issue. Now on chat line but that can take forever

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Forum Team
Forum Team
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Message 14 of 24
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Re: No service in Cyprus

Hi dpearce1968,

 

 

Thanks for reaching out to us in our community I hope you have a great time in Cyprus.

 

I am sorry you are unable to use your  roaming.

 

I would like to invite you into a private chat so I can look further into this for you, I will send you an invite shortly, please click on the purple envelope to accept.

 

 

Kind regards

 

Paul.

 

 

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paulchambers061
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Message 15 of 24
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Re: No service in Cyprus

Hopefully someone will be along shortly. Meanwhile , enjoy the weather if you can, grey and cool where I am (nottingham). Maybe better in a few days. ๐Ÿ˜Ž

Edit: just seen vm response ๐Ÿคž

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dpearce1968
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Message 16 of 24
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Re: No service in Cyprus

Thanks Paul 

its hot hot hot โ˜€๏ธโ˜€๏ธโ˜€๏ธโ˜€๏ธ

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Bev_Lee
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Message 17 of 24
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Re: No service in Cyprus

Hope it gets sorted. I hope soneone can help me too as this annoying

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dpearce1968
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Message 18 of 24
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Re: No service in Cyprus

Hi lovely 

I have been contact by a lovely man Paul from

Virgin. Iโ€™m nearly sorted ๐Ÿ˜Š๐Ÿ˜Š

hope you have too 

happy holidays ๐Ÿทโœˆ๏ธ๐Ÿ‘™โ˜€๏ธ

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Bev_Lee
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Message 19 of 24
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Re: No service in Cyprus

Hi, nothing yet. Hopefully when he has helped you.  Enjoy your holiday too

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Bev_Lee
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Message 20 of 24
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Re: No service in Cyprus

Still no one from virgin helping me. Could someone help me please

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