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No service for new SIM card

Hi,

I have received a SIM card included in my broadband package and tested it with 2 different phones iPhone and Android, no service for both of them. How can I get new replacement SIM card ?

Anastasya

 

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Re: No service for new SIM card

It is far more likely the SIM has not been activated.

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Re: No service for new SIM card

How can I activate it if my phones don't recognise the card ?

Also if more than 30 days past , the SIM card will stop working without activation...

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Re: No service for new SIM card

Try ringing 150 and ask for the Oomph Team. If you have a Virgin landlines with your package try that first.

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