Menu
Reply
SueG66
  • 1
  • 0
  • 0
Joining in
250 Views
Message 1 of 3
Flag for a moderator

No service for 4 days

For the last 4 days myself, my partner and others in my area have had no service at all. Just emergency calls. We have driven several miles but still no signal on our phones. We desperately need some help before we make the decision to cancel our contracts with Virgin which is our next step. 

0 Kudos
Reply
enlli
  • 9.32K
  • 1.4K
  • 2.68K
Very Insightful Person
Very Insightful Person
247 Views
Message 2 of 3
Flag for a moderator

Re: No service for 4 days

You say yourselves and others in your area. Are they on Virgin or one of their network suppliers which would be Vodafone or EE?

Have you got a nearby full postcode I can check.

I'm a Very Insightful Person, I'm here to share knowledge, I don't work for Virgin Media. Learn more

Have I helped? Click Mark as Helpful Answer or use Kudos to say thanks

0 Kudos
Reply
David_Bn
  • 7.69K
  • 324
  • 622
Forum Team
Forum Team
188 Views
Message 3 of 3
Flag for a moderator

Re: No service for 4 days

Thanks for your post on our Community Forums @Sue66, and a very warm welcome to you!

 

Sorry to hear of the issues with the mobile signal.

 

It may be worth looking into these links for an idea of the status of the coverage in the local area;
 

-SIMs supported by EE 
 

-SIMs supported by Vodafone

 

Kindest regards,

David_Bn

0 Kudos
Reply