Hi I'm currently working abroad in Canada, I had to replace my phone and really need to be able to receive sms messages so that I can set up my online banking apps and WhatsApp. I'm getting no service whatsoever.
I don't think the SIM was working before, I hadn't tried to use it as I was already set up, although I'm pretty sure I did get a welcome to canada sms when I landed. I don't think I received any sms after this. The phone is unlocked and was bought as a refurbished phone.