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Popstar57
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No security question, can’t register online

Hello,

same issue as many others on here. I’m trying to set up an online account for my new sim and can’t get past it the security question screen.

Don’t recall setting one up. Please help 

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Melissa_F
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Re: No security question, can’t register online

Hi Popstar57,

 

Thanks for your post and welcome. 

 

I'm sorry you're having problems setting up your account due to not knowing the security question. 

 

This is something that will have been set up when you first took out the account.

 

If you're not able to remember this, then I can help you, that's not a problem.

 

I'll pop you a private message now to take your details.

 

Thanks

 

Melissa 

 

 

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