Virgin Media Community

[lara_k3]

Hi, 

I'm getting frequent letters and texts about replacing my SIM and that my account will be deactivated, but I don't have the SIM to switch over to. 

Please could it be re-sent to my address or could someone get in contact?

thanks

[Emma_C]

Hi Lara_k3, 

Thanks for your post and welcome to our community. 

Sorry to hear that these texts are causing you some concern, I know you'll be keen to get your hands on your new SIM. 

We can certainly get another SIM sent, to do this I'll just need to pop you a personal message and grab some details from you. 

I'll do this now and I look forward to hearing back from you soon. 

Thanks.