Virgin Media Community

[Dunc321]

Currently on holiday in Madeira and both mine & my wife’s phones can’t get a phone signal. Everyone else seems to be connected ok. Is there any reason why this might be the case?

[Alex_RM]

Hi Dunc321,

Thanks for posting and welcome to our community 🙂

Sorry to hear you're having some issues with your mobile.

Did you activate roaming before you left the UK?

You can also check roaming charges etc here

Alex_Rm