No network connection

[Dennisdog2176]

I have just returned from abroad and now I don't have any network connection . I can't send any messages receive or make  calls either. And can't find any settings that I have changed or can change.  My phone didn't work abroad anyway so can only use wifi

[Chris_W1]

Hi Dennisdog2176, thanks for the message. 

I am sorry to hear that you are having issues with the network connection. 

Would you be able to switch of the roaming in settings and perform a manual network search please? 

Kind regards, Chris. 

[Dennisdog2176]

Samsung s21. Tried that and no difference.  Tries removing sim and putting back. Tried resetting whole phone. Nothing seems to change

[Chris_W1]

Hi Dennisdog2176, thanks for the reply. 

I will send you a private message so that this can be looked into. 

Kind regards, Chris. 

[Dennisdog2176]

Ho Chris.  I didn't receive any message as that is the problem. I have no network connection.  I can only use my phone through home wifi

[enlli]

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@Dennisdog2176 wrote:

Ho Chris.  I didn't receive any message as that is the problem. I have no network connection.  I can only use my phone through home wifi

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The message will come through the forum. Click on the purple envelope at the top

[Chris_W1]

Hi Dennisdog2176, thanks for the reply. I have responded to your private message. - Chris