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Cottonsocks_DK
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No network connection

hi, for the past 4 days my signal strength is at zero and displaying I can only make emergency calls. I assumed service was down but it hasn't come back on. 

I've tried restarting my mobile (oppo find X2 lite) a couple of times. Turning on and off airplane mode and even took out the sim and put back in to make sure the sim is seated correctly. 

But no luck. 

Obviously, can't call help number as I have no network connection!! 

Help please ☺️

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enlli
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Re: No network connection

4 days seems excessive, but not unknown, for a down network, but best to check

As Virgin use EE here is the place to go

https://coverage.ee.co.uk/coverage/ee

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Cottonsocks_DK
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Re: No network connection

Thanks for that, that's a useful tool. 

Apparently, I have excellent coverage. 

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enlli
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Re: No network connection

Brings it down to the SIM or the phone. 

Any way to try the SIM in another handset or another SIM in yours.

 

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John_GS
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Re: No network connection

Hi Cottonsocks_DK

 

Thanks for posting. My apologies for the delayed reply. I'll PM you regarding this

 

Kind regards,

John_GS
Forum Team


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