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paulk1022
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No network, can't send SMS after PAC number move on iPhone

Hi guys and girls, having trouble please help, No Signal or any connection, can't send SMS or make calls after number move on iPhone. Location - London SW11 2NP, signal is strong enough, just had to adjust settings on iPhone before number move (there was a link in Virgin media SMS text on number move, that now can't access because No network connection) can't even log-in via Virgin mobile app because it asks to disconnect from WiFi, so I'm stuck. Can't even find where to chat with Virgin staff.

Tried all of these:

Reset Settings of APN, turn airplane mode on/off, turn mobile data on/off, turn off/on phone, even switch sim to android phone, enable/disable iMessages and FaceTime. 

Anyone knows the solution? 

Thanks,

Paul

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Gareth_L
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Re: No network, can't send SMS after PAC number move on iPhone

Hello paulk1022

Thanks for your post 

Have you tried the sim in a different handset 

Also does a full factory reset help at all 

Gareth_L

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paulk1022
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Re: No network, can't send SMS after PAC number move on iPhone

sim in a different handset I have tried, didn't work.

I'll try to factory reset right now
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Gareth_L
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Re: No network, can't send SMS after PAC number move on iPhone

Thanks paulk1022

Can you please let us know how you get on 

Gareth_L

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paulk1022
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Re: No network, can't send SMS after PAC number move on iPhone

Just did it, Restored data from iCloud backup still no network
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Gareth_L
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Re: No network, can't send SMS after PAC number move on iPhone

I think we need to take some account  details off you paulk1022

If you can check the purple envelope top right of your screen that would be great 
Regards     
Gareth_L

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