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Plumberkr
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No mobile signal

  • Good Afternoon,

    I have a Sony Xperia XA1 and I have been on the same contract for 3 or 4 years now. The signal has been fine up until a few months ago. The Internet works fine but I very rarely have actual phone signal and I am really not happy with this service.

    I can very rarely ever send a text message and get error messages back almost every time. I have a voicemail notification which has been there a week now and I have tried no end of times to answer it but it will not dial. I have no idea who has sent this or what it says. 

    I have been on the website and followed the trouble shooting checklists and nothing helps. Can you please sort my network out because I am not getting the service I have paid for

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Emily_G
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Re: No mobile signal

Thanks for the post and welcome to our community.

 

Can we please confirm if you can see any issues in the area on our coverage checker?

 

Let us know, Emily.

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