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No mobile service on return from holiday

Returned from holiday, needed my phone to work but it’s showing ‘no service’. Contacted VM for help, still no service so they’re sending a new sim. 3-5 days and can’t wait that long - want to use another provider now as this keeps happening every time I go abroad. Can I get a pac code before the new sim arrives so I can be up and running sooner than 5 days?

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Re: No mobile service on return from holiday

Hello

You may need to change back to UK once returning to UK.

For Android

To Switch back when in the UK:
Select Apps from Home screen
Select Virgin SIM Toolkit Icon
Select Roaming
Select Select Mode
Select Automatic and go back to Home Screen

For iPhones

To change back when returning to the UK:
Select Settings from the Home Screen
Select Phone Icon
Select SIM Applications
Select Roaming
Select Select mode
Select Automatic mode - you are done, go back to Home screen

Regards Mike

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Re: No mobile service on return from holiday

Oh my goodness! That worked! Thank you so much - hours spent trying and working through all kinds of troubleshooting on the phone with the Virgin help people who didn’t suggest that simple thing!!! 
Much appreciated DJ_Shadow1966!

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Re: No mobile service on return from holiday

Hello

Your welcome, glad that the problem has been resolved, if you do need any further help best place I would recommend is the forum.

Stay safe and have a great day.

Regards Mike

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