Returned from holiday, needed my phone to work but it’s showing ‘no service’. Contacted VM for help, still no service so they’re sending a new sim. 3-5 days and can’t wait that long - want to use another provider now as this keeps happening every time I go abroad. Can I get a pac code before the new sim arrives so I can be up and running sooner than 5 days?
You may need to change back to UK once returning to UK.
To Switch back when in the UK: Select Apps from Home screen Select Virgin SIM Toolkit Icon Select Roaming Select Select Mode Select Automatic and go back to Home Screen
To change back when returning to the UK: Select Settings from the Home Screen Select Phone Icon Select SIM Applications Select Roaming Select Select mode Select Automatic mode - you are done, go back to Home screen
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Oh my goodness! That worked! Thank you so much - hours spent trying and working through all kinds of troubleshooting on the phone with the Virgin help people who didn’t suggest that simple thing!!! Much appreciated DJ_Shadow1966!