Showing results for 
Search instead for 
Did you mean: 

No mobile phone signal

Just joined

I have absolutely no phone signal for hours and I can find a number to ring to ask why and it won’t even show me if there’s anything wrong with any masts. 

I need phone signal it won’t work where I live but if I leave and go to my mums 20 mins away it works? Why? 


Forum Team
Forum Team

Hey @Liamkind, thanks for reaching out to us and a warm welcome to the Virgin Media forums!

I'm sorry to hear about the issues with the mobile connection.
Please check here to see if there's any coverage with the masts.
Let us know how it goes.

Kind regards,

Forum Team

New around here? Check out the do's and don'ts, in our Community FAQs

Very Insightful Person
Very Insightful Person

As Virgin use O2 for signal I find it best to go to them for the latest information

There are two tabs you can use. Start with the Status tab to see if there are problems, and then use coverage checker to see what you normally should have.


I'm a Very Insightful Person, I'm here to share knowledge, I don't work for Virgin Media. Learn more

Have I helped? Click Mark as Helpful Answer or use Kudos to say thanks