I have absolutely no phone signal for hours and I can find a number to ring to ask why and it won’t even show me if there’s anything wrong with any masts.
I need phone signal it won’t work where I live but if I leave and go to my mums 20 mins away it works? Why?
Hey @Liamkind, thanks for reaching out to us and a warm welcome to the Virgin Media forums!
I'm sorry to hear about the issues with the mobile connection.
Please check here to see if there's any coverage with the masts.
Let us know how it goes.
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As Virgin use O2 for signal I find it best to go to them for the latest information
There are two tabs you can use. Start with the Status tab to see if there are problems, and then use coverage checker to see what you normally should have.
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