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BarbaraCS
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No internet on android phone

For the past few days I cannot get internet on my Samsung S6. I have tried logging in to Virgin media connect it says checking your SIM then error message sorry we are having problems try again later. I have checked the APN settings and they are as they should be.

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Alex_RM
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Re: No internet on android phone

Hi BarbaraCS,

 

Thanks for posting, I'm sorry to hear you're having some issues connecting from your phone.

 

How're things since your post on Friday? 

 

Have you rebooted the handset?

 

Can you confirm if the issue is connecting to your home WiFi or data?

 

Alex_Rm

 

 

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BarbaraCS
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Re: No internet on android phone

Hi, It was data that was not connecting. I managed to sort it by deleting the settings and going back to default settings.

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Alex_RM
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Re: No internet on android phone

Thanks for coming back to me BarbaraCS,

 

Glad to hear you were able to sort it 🙂

 

Alex_Rm

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