I have just switched 3 contracts over from Vodafone to Virgin. 3 new sims which were all ported over with the correct PAC.
1 is on IOS and appears to be pretty much normal. However the other 2 which are on Android will not receive incoming calls or texts from other networks (virgin to virgin calls and texts are fine)
Having called up several times and receiving new sim cards the same issue still persists with these 2 phone numbers.
I have been through the various settings checks with virgin but they seem clueless as to a firm solution.
Has anyone experienced this before or know what is causing it? I would assume it is an issue with the number porting?
This is very frustrating as I need to use my phone for work and online banking but this issue is preventing me from doing these and more.
Kind Regards Patrick