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No idea how to active my Virgin Mobile or find my Virgin Mobile Number

Hi there

I got a Virgin Broadband package that came with a Virgin SIM card. When I put it in my phone it registers on the network but cannot make any calls or send texts.

Also there was no number provided with the SIM card!

Any ideas how I can get this working??

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Re: No idea how to active my Virgin Mobile or find my Virgin Mobile Number

Hi jb888

 

Thanks for posting and apologies for the mobile issue. 

 

Do you get any error messages when you try and make a call or send a text? Let me know if you need further assistance.

 

Kind regards,

John_GS
Forum Team

Need a helpful hand to show you how to make a payment? Check out our guide - "How to pay my Virgin Media bill"

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