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Ravydavy
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No free data given

For the last 3 months I have not been given my free 1gb of extra data which was promised for the duration of Covid which should have taken my meagre 2gb of data to 3 gb of data. Although on all 3 statements it clearly states 3gb. I have tried to message a few times but when I do eventually get a response that the office is now open for the day I don’t get a reply from that either. In light of this, if I go over my data allowance and want to buy more data it starts at £10 for 1gb. Therefore, would I be wrong in thinking I’m due some sort of refund.   Yeeeha. Can I have a badge now please? Ta muchly. xx 

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DJ_Shadow1966
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Re: No free data given

Hello

The extra 1gb of data was only when the country was in full lockdown, now that has been released it is no longer available, started in March 2020  and ran for 3 mths.

Regards Mike

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