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No credit issue on unlimited minutes contract

Hi, can you help please, am a virgin mobile contract customer, has unlimited minutes however when try to call someone it gets blocked and get a message that has no credit.

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Re: No credit issue on unlimited minutes contract

Hi, the number you are calling is it a uk mobile or landline number. Please make sure it's not a call forwarding number ( global sim card network). If it's a chargeable number it will get blocked if your monthly limit is set to 

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