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Joe1802
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No confirmation of order

Ordered a new phone last night (11-1-22) received an email with an order number but the email also said that I would receive another email to confirm my order- still haven’t received one. 

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Hayley_S
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Re: No confirmation of order

Hello @Joe1802,

Welcome, thanks for posting.

I am sorry to see this.

Have you checked your Spam/Junk folder?

Many thanks,

Hayley
Forum Team



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Joe1802
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Re: No confirmation of order

Hi, yes I have checked but I have nothing I checked on ‘my orders’ and it’s says that the order is ‘parked’ as they are looking into something? I believe that they are running a credit check or something along them lines, any help would be appreciated! 

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Zak_M
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Re: No confirmation of order

Thank you for coming back to us Joe1802. 

 

We can take a further look into this for you. 

 

I will pop you over a PM now. 

 

Kind regards,

Zak_M

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