I recently received an Oneida Lite (Build No: 011019 - devkeys) (Custom built version: VIRGIN_MOBILE_ONEIDA_SS_O_V01.1_200420) from Virgin Mobile as my original mobile would not accept the new SIM card. I have set up this new phone. However, I cannot get it to produce capital letters. Please help.
Thanks for posting on our community forums. Glad to hear that you have received your new handset from us, I have done some searching and managed to find a user manual for this handset off the internet for you.
Please check here for more information regarding your new handset, this should advise you how to change the text to capital letters.
You can also google your make and model of handset and YouTube have some excellent video's which may help you further.