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No calls or texts in Portugal

I'm in Portugal and I can't make calls or send texts. Data is working, but calls tell me I've got call barring on. I didn't think I had, but don't know how I could turn it off, if I have it on. I have tried switching off and on again but still nothing. Help!

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Re: No calls or texts in Portugal

Hi SheStevo, 

 

Welcome to the Community 🙂 

 

Thank you for getting in touch regarding your mobile service whilst in Portugal. 

I am very sorry to hear you are having problems with this and we would be happy to help get this resolved. 

 

From reading your message it does sound quite likely that you do have a call barring active. 

We can check this and potentially remove the bar but we would need to confirm some details for your account. 

 

I will pop you over a private message and we can go from there 🙂 

 

Thanks, 

 

Nat
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