I have been away working in a foreign country for the last three weeks. My virgin mobile was working perfectly the whole time.
I returned on Saturday and used the phone to contact my wife from Dublin Airport and it was working perfectly well.
Once I crossed the border into Northern Ireland my virgin mobile phone said ‘No Service’. And two days later it is saying the same.
I have tried putting my phone into and out of airplane mode several times. I also tried manually connecting to the virgin network and back to automatic connection. I noted from another contributor to this forum they said to connect to different providers and back. I did this a few times. I also did a network reboot on my phone, didn’t work. I tried my SIM card in my wife’s phone, it still showed ‘no service’. I have done a hard reboot of my phone. Still didn’t work.
Another ongoing issue I have is that Virgin mobile puts gaps between phone numbers in my contact list, this means that I am unable to phone anyone in my contacts. This resolves itself if I change my phones country from UK to another country and back again. It’s a real pain as I’m having to do this every 3/4 weeks. Apparently this is a problem specific to Virgin Mobile