I have not received a new SIM card and my phone is now not working. I cannot find a number to call and I have an important call on Monday.
how do I talk to someone
I have escalated to the VM forum team, somebody will be along in this thread to resolve it for you.
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Thanks for your post and welcome to the community forums. Sorry to hear that you have not received a SIM card. I'll send you a PM to get your account details.