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No Mobile Service Notification

 

Hi. on my mobile phone I keep getting a notification every five minutes from Phone Services stating ' NO MOBILE DATA SERVICE Temporarily turned off by your operator'. Its really annoying. My phone seems to be working ok although I haven't got the 4g icon. I've tried turning off and on again. Can you help please?

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Re: No Mobile Service Notification

Hi Dotty22, 

Thanks for your post and welcome to our community. 

Sorry you're getting this error, I can appreciate you're keen to know why. 

This sometimes can happen on Samsung phones when the connection drops, it should only happen for a few seconds and then the phone should continue to work fine. 

Can I ask what handset make you're using?
 

Emma_C - Forum Team
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Re: No Mobile Service Notification

Hi. The problem has been sorted now. I have an oomph bundle which was renewed at the beginning of August.  This bundle included an unlimited sim. However its seems as though the sim was not synced with the bundle and was showing that i was over my data limit. Once this was done the message disappeared. 

Thanks anyway

 

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Re: No Mobile Service Notification

Ah, I see. 

Thanks for letting us know Dotty22. 

We're around if you need anything else 🙂

Emma_C - Forum Team
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