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No Confirmation email

Muizzrana
Joining in

on ‎24-10-2022 19:37

Hi so i ordered a Nintendo Switch OLED and a Samsung A23 5G about 2 weeks ago, it took about 5 days to get the pre contract info and after confirming it its been more than a week and i still havent gotten a single confirmation email about it getting dispatched or delivered. Id like to know what happened

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John_GS
Forum Team
Forum Team

on ‎24-10-2022 19:48

Hi Muizzrana

Thanks for posting and welcome to the community.

I am sorry you've not heard about the new phone, great choice btw.

I'll PM you now to assist further.

Best wishes,

John_GS
Forum Team


Need a helpful hand to show you how to make a payment? Check out our guide - How to pay my Virgin Media bill

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