Virgin Media Community

[HazzaTL]

I just met my mate in the wetherapoons near the bus station, and was oh getting 2g "E" internet!? 

Is there a problem again with the mast again...? As I'm debating leaving if this keeps happening.

[Alex_RM]

Hi HazzaTL,

Thanks for posting and sorry to hear you're having some signal issues. 

You can check here for any area problems. 

Alex_Rm

[HazzaTL]

So, clocked that link, couldn't see any coverage checker?

[Carley_S]

Sorry about that @HazzaTL, looks like we are currently working on the site at the moment causing this page to be temporarily down. 

Do you get the signal issue anywhere else or is it just around this area? 

[enlli]

This link will take you direct to Vodafone (Virgin's carrier)

https://www.vodafone.co.uk/network/status-checker

[paulchambers061]

They are doing maintenance work...

"We're doing some maintenance work in this area

We’re carrying out maintenance in this area at the moment to help improve our mobile network. We’re sorry if you’re experiencing any issues with your service at this time, we know how frustrating this can be. Maintenance is due to be finished by 18:00 29 Apr 2022 and we’ll update this page as soon as it has been done."

[HazzaTL]

Wow, how about letting customers know!?

[enlli]

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@HazzaTL wrote:

Wow, how about letting customers know!?

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Because Virgin don't run the network and have no more access to the local status of masts than you or I.

This is the big problem with an MNVO

I have an O2 SIM in Slot 2 of my phone and they have an App called My Network. It gives coverage for your location , fault reports and the ability to report a suspected fault if none is showing.

[Carley_S]

Hi @HazzaTL

Sorry to hear that there is currently works going on in the area that is affecting your signal. Once the works have been completed, please let us know if you experience any further issues. We'll be here to help if needed.