Recently received an updated replacement sim card, which installed OK, but cannot get any 4G data connections anywhere, only H or H+. Phone is set for 4G preferred and tha APN settings are checked as correct. Another phone in same location, but on EE gets 4G no problem.
If you're still struggling, are you able to advise me what APN settings you've added to your handset?
If you're happy to share you're full postcode with me I will be able to look into the masts in your local area to see if there is an issue in the local area that's preventing you from using the data services
If your Sim Card is not inserted or is not seated properly, it may cause your phone to only allow calls to 911. Ensure your Sim Card is securely inserted into the slot. It may not hurt to remove it and re-seat it.
Looking at the screenshot, the phone is set for Emergency Calls only, instead of a network provider.
Try doing a manual network search and select any network other than Virgin or EE It will fail
Perform another manual network search and select Virgin. You should then be connected to the network
The Service you do for others is the rent you pay for your room here on Earth - Muhammad Ali