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Nie service

Roggio
Tuning in

on ‎13-04-2023 17:00

Hi. I had delayed payment and my sim still doesn't back to normal. I should ring 789 but I have message this number is not connected...

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3 REPLIES 3

Nathan_B
Forum Team
Forum Team

on ‎13-04-2023 17:46

Hi there @Roggio 👋 Welcome back to our forum and thanks for your post 😊

Sorry to see that you've been unable to use your phone and call the team. Just to confirm, were you wanting to call the team to make a payment for this delayed payment? If so, I'd recommend popping here for alternative ways to make a payment.

Let us know if you need any further help. We'll be happy to assist.

Regards

Nathan

The do's and don'ts. Keep the community welcoming for all. Follow the house rules


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Roggio
Tuning in

on ‎13-04-2023 17:50

I made payment, but sim card still doesn't work. Even after restart phone 

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Nathan_B
Forum Team
Forum Team
In response to Roggio

on ‎13-04-2023 18:02

Thanks for your reply, usually it can take anything up to 24 hours for the service to be reconnected after a payment has been made. I will be happy to check your account though to ensure the reconnection is being processed 😊

I'll send you a PM to confirm your details so this can be done.

Regards

Nathan

The do's and don'ts. Keep the community welcoming for all. Follow the house rules


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