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JulesDSL
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New voicemail alert keeps pinging even when cleared

I recently joined Virgin Mobile. Last week I had 3 VMs on one day which I listened to and then deleted. None since. Last night every few minutes I got an alert telling me I had 3 new VM. I don’t. I checked. Nothing.

Help. This makes no sense. I have a Galaxy A50 if it helps ?

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Robert_P
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Re: New voicemail alert keeps pinging even when cleared

Hello JulesDSL

 

Thanks for taking the time to posting in regards to your Virgin Mobile and voicemail notification, we appreciate the confusion this can cause and welcome to the community.

 

In your post you mentioned you had deleted the voicemails from your phone but still get the notifications, when you access your voicemail do these messages still appear?

 

Rob

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