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New type Sim card

Had new sim card sent by virgin but unlock code did not work, had another code sent (the same number) still did not work, phoned to be told sim card not activated. tried sim card again still did not work. Now no access on phone, virgin have cut me off, what can I do.

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Re: New type Sim card

Hi ITroubled

 

Thanks for posting and apologies to hear of this.

 

Have you had the SIM activated since posting? Let me know if you need further assistance.

 

Kind regards,

John_GS
Forum Team

Need a helpful hand to show you how to make a payment? Check out our guide - "How to pay my Virgin Media bill"

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Re: New type Sim card

Hi,
My phone is now up and working with the NEW SIM.
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Re: New type Sim card

Great to hear 🙂

 

Is there anything further I can assist with?

 

Kind regards,

John_GS
Forum Team

Need a helpful hand to show you how to make a payment? Check out our guide - "How to pay my Virgin Media bill"

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