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MariaEllerbeck
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New sim

Hi my 80 year old dad, has an old fashioned door mobile phone with a virgin sim  number  - his sim card which has worked perfectly for years is now showing as an invalid sim, i need to order a new sim card, the standard sized one please with the same number.   How can i do this please.  

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Beth_G
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Re: New sim

Hi MariaEllerbeck,

 

Welcome to the Community Forums, we appreciate you taking the time to post here.

 

I'm sorry to hear that your Dad's SIM card is currently showing as invalid. I will pop you over a PM now so I can take a look into this for you. Check out the purple envelope for my message.

 

Kind regards,

 

Beth

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