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MariaEllerbeck
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New sim

on ‎16-01-2021 14:59

Hi my 80 year old dad, has an old fashioned door mobile phone with a virgin sim  number  - his sim card which has worked perfectly for years is now showing as an invalid sim, i need to order a new sim card, the standard sized one please with the same number.   How can i do this please.  

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Beth_G
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Re: New sim

on ‎17-01-2021 13:54

Hi MariaEllerbeck,

 

Welcome to the Community Forums, we appreciate you taking the time to post here.

 

I'm sorry to hear that your Dad's SIM card is currently showing as invalid. I will pop you over a PM now so I can take a look into this for you. Check out the purple envelope for my message.

 

Kind regards,

 

Beth

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