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Kashyousaf12
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New sim

Hi there a couple of weeks ago I was sent a text from virgin asking for my postcode and first line of address to send me out a new sim card.i replied but havent received it yet.and I dnt want to be disconnected. I have had this number for a long time and it is a pay as you go sim

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David_Bn
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Re: New sim

Good Afternoon Kashyousaf12,

 

Thanks for your post on our Community Forums and a very warm welcome to you!

 

Sorry to see you've been having issues getting a new SIM and that this post has gone unanswered

 

Can you please advise me if you still seek our assistance, or if this has now been resolved?

 

We can take this to a PM if this is still on going

 

Kindest regards,

 

David_Bn

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