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New sim won't connect to network

Hi, I received a new sim from you a week ago and it will mot connect to network

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Re: New sim won't connect to network

Hi Zel69

 

Thanks for posting and welcome to the community.

 

My apologies for the SIM card issue. I'll help you further via PM as from checking the system I cannot see any issues you would be facing

 

Kind regards,

John_GS
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Need a helpful hand to show you how to make a payment? Check out our guide - "How to pay my Virgin Media bill"

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Re: New sim won't connect to network

Thanks for joining me on PM, @Zel69

 

Just to update the thread, everything has been sorted 🙂

 

Kind regards,

John_GS
Forum Team

Need a helpful hand to show you how to make a payment? Check out our guide - "How to pay my Virgin Media bill"

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