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Kcin
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New sim restriction code

I requested a restriction code for the new sim you sent me  but have still not received it.

Have you forgotten about me or is there a huge backlog?

Not having a usable phone is beginning to get quite annoying.

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Jodi_S
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Re: New sim restriction code

Hi Kcin,

 

Welcome to our community and thanks for posting. Really sorry to hear that you've still not received your unlocking code from us.

 

When did you request the unlocking code from us? 

 

 I will pop you over a private message and take some details from you to help you further. Please click on the purple envelope to accept the chat.

 

 

Kind regards Jodi

 

 

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Jodi_S
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Re: New sim restriction code

Hi Kcin,

 

Replacement handset ordered for you now. So sorry for the late reply, it will arrive shortly as the unlocking code has not resolved the issue.

 

If you need any further help in the meant me please come back to us through this channel.

 

Have a lovely afternoon.

 

Kind regards Jodi

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Kcin
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Re: New sim restriction code

Just to publicly acknowledge that thanks to the team here this has now been sorted.

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Megan_L
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Re: New sim restriction code

Hi Kcin,

Thanks for your update on this issue, I am really glad Jodi_S managed to get this issue resolved for you!

If you have any other issues in future, please just create a new post and we will be happy to help once again 😊

Thanks,

Megan_L

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