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JP__
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New sim only switching numbers to Belgium

on ‎05-06-2021 17:17

  • Hello. Put a sim only plan sim card in my mum's iphone8 that she was previously on EE with no problems. It's only been a day and certain numbers are dialling Belgium and no incoming caller ID is showing despite having numbers saved. My mum is elderly and relies on her mobile a lot. Have just signed up to 18 month ultimate oomph and regret it already. Can anyone help? Thanks. 
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newapollo
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Re: New sim only switching numbers to Belgium

‎05-06-2021 17:35 - edited ‎05-06-2021 17:36

Hi JP__

Go to: Settings -> mobile data -> SIM Applications (near bottom) -> tap "Roaming"  -> tap "Select Mode"

I found "automatic" was selected by default.

Tap manual -> then choose National.

Now make sure your numbers are set to the correct format. If not change region to anything other than UK (Settings -> General -> Language and Region -> Region) and then change back to UK region.

Dave

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JP__
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Re: New sim only switching numbers to Belgium

on ‎05-06-2021 20:16

Hi Dave. Thank you very much, worked a treat! Top man 🙂 

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Chris_W1
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Re: New sim only switching numbers to Belgium

on ‎06-06-2021 17:29

Hi JP__, thanks for messaging us and welcome to the forums. I can see that the information provided by newapollo has rectified the issue for you. 

 

Please let us know if you need anything and have a good night. - Chris. 

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