Menu
Reply
Chelle2
  • 3
  • 0
  • 0
Joining in
222 Views
Message 1 of 3
Flag for a moderator

New sim ,old mobile

Have been trying to help my 80 year old dad put a new sim in his old mobile phone as the letter instructs, it asks for subsidy code but when trying to input anything u can only see asterisks not numbers, now it says contact provider and cant get hold of any human to talk to! He has 10 quid on it and now cant use it! He has an old motorola C261 which suits him to make calls and texts but now hes phoneless, please help

0 Kudos
Reply
Tom_F
  • 3.06K
  • 182
  • 379
Forum Team
Forum Team
175 Views
Message 2 of 3
Flag for a moderator
Helpful Answer

Re: New sim ,old mobile

Hi Chelle2, thanks for your post.

 

Sorry for the problems your dad's had with his new SIM. Please let me take a look and see what we can do to help. I'll get in touch via PM shortly and hope to hear back from you soon.

 

Tom 

0 Kudos
Reply
Tom_F
  • 3.06K
  • 182
  • 379
Forum Team
Forum Team
157 Views
Message 3 of 3
Flag for a moderator

Re: New sim ,old mobile

Thanks for getting back to me so we could get this resolved Chelle2. If you have any problems with the SIM or handset once it's received please don't hesitate to get back to us.

 

Tom 

0 Kudos
Reply