Menu
Reply
Firoj
  • 1
  • 0
  • 0
Joining in
149 Views
Message 1 of 2
Flag for a moderator

New sim not working

My elderly friend was sent a new replacement sim last month which she changed over. She was constantly getting texts afterwards to replace it even though she had already done so. As of this weekend the new sim is not working at all. I am contacting you on her behalf as she is elderly

0 Kudos
Reply
John_GS
  • 9.18K
  • 494
  • 831
Forum Team
Forum Team
119 Views
Message 2 of 2
Flag for a moderator

Re: New sim not working

Hi Firoj

 

Thanks for posting and welcome to the community. My apologies for the SIM issue.

 

I'll PM you now so we can discuss this further

 

Kind regards,

John_GS
Forum Team

Need a helpful hand to show you how to make a payment? Check out our guide - "How to pay my Virgin Media bill"

0 Kudos
Reply