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Jolee51
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New sim not valid in old Nokia

Hi

I have tried the New Sim in my old PAYG Nokia, its not working as the phone is too old. I want to keep this handset as it is perfect for my use. I therefore will change my provider and require a refund of the credit I have remaining.

How can you help?

 

 

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Emma_C
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Re: New sim not valid in old Nokia

Hi Jolee51, 

Thanks for your post and welcome to our community. 

Really sorry that the new SIM isn't working in your phone, I can appreciate the disappointment. 

 

We can certainly discuss your options wit this, I'll just need to pop you a personal message and take some details. 

I'll do this now and I look forward to hearing back from you soon. 

Emma_C - Forum Team
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